HOW TO RETURN AN ITEM

To return your goods please follow these instructions:

1. Ensure you return your item(s) within 14 days of receipt in all the original packaging.

2. Complete the returns form enclosed with the parcel.

3. Place returns form inside the parcel and post back to the address on the form: 24 Parkside Gardens, London SW19 5EU.

4. It is your responsibility to ensure that the parcel reaches us so you may wish to use a tracked service.  Keep any postage tracking information.

5. You will receive your refund credit/exchange within 14 days of receipt of the item(s).  An email confirming dispatch will be sent.  Please note the cost of the original postage will not be refunded.

6. If you have any questions about returning an item please contact us: info@birdie.london